Privacy Policy
Last Updated: January 2026
Healing Phoenix ("we," "us," or "our") operates the healingphoenix.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, including all related content, functionality, and services offered.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and contact details you provide when signing up or contacting us.
- Technical Data: IP address, browser type, operating system, and pages visited.
- Cookies: Session and persistent cookies that identify your device and preferences.
- Usage Data: Information about how you interact with our site, including clicks, time spent on pages, and referral sources.
- Affiliate Tracking Data: Information used to track clicks, impressions, and referrals to casino partners for commission purposes.
How We Use Information
We use collected information for the following purposes:
- Analytics and performance monitoring to understand user behaviour and improve our website.
- Affiliate tracking and commission calculations for casino referrals.
- Site improvement, maintenance, and troubleshooting.
- Marketing communications (with your consent where required).
- Compliance with legal obligations.
- Fraud prevention and security.
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Google Analytics and similar tools to measure user engagement.
- Affiliate Tracking Cookies: Used by our casino partners to track referrals and conversions.
- Marketing Cookies: Track user interest for targeted advertising.
You can opt-out of non-essential cookies by:
- Using your browser's cookie settings to block or delete cookies.
- Visiting Your Online Choices to manage behavioural advertising cookies.
- Opting out of Google Analytics via the Google Analytics Opt-out Browser Add-on.
Note: Disabling essential cookies may affect website functionality.
Third-Party Links
Our website contains links to casino operators and other affiliate partners. We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of any third-party sites before providing personal information.
When you click links to partner casinos, you leave our website. We do not control how these third parties collect, use, or protect your data. Ensure you understand their terms before registering or depositing funds.
Your Rights
Under UK GDPR and UK Data Protection Act 2018, you have the right to:
- Access: Request a copy of personal data we hold about you.
- Rectification: Correct inaccurate or incomplete information.
- Erasure: Request deletion of your data (subject to legal obligations).
- Restrict Processing: Limit how we use your information.
- Data Portability: Receive your data in a portable format.
- Withdraw Consent: Withdraw consent for marketing at any time.
- Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO).
To exercise these rights, contact us at the address below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including:
- Account and affiliate data: For the duration of your engagement with us and up to 3 years after.
- Analytics data: Typically retained for 14 months.
- Cookies: Session cookies are deleted upon browser closure; persistent cookies expire as per their settings.
- Legal obligations: We may retain data longer if required by law.
Contact Us
For privacy-related questions, requests, or to exercise your rights, please contact:
Email: [email protected]
Website: healingphoenix.co.uk
If you are unsatisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
This Privacy Policy was last updated in January 2026 and may be updated periodically. We encourage you to review this page regularly for changes.